Dyslexican privacy notice
I take your privacy seriously. In this Privacy Policy I have provided information on when and why I collect your personal information, how I use it, the limited conditions under which I may disclose it to others and how long I keep it for.
Contact details
Data protection Officer: Carrie-Anne Hammond
Post
7 Caves Gardens, Marston Moretaine, Bedford MK43 0TP
Telephone
07902421182
info@dyslexican.co.uk
What information I collect, use, and why
When a client contacts me to provide an assessment I collect a range of information to enable me to fulfil that service provision.
- Names and contact details
- Addresses
- Date of birth
- Sensitive personal data – for example, details of why an individual seeks an assessment, details of a disability or specific learning difficulty, details of support a client may have had in the past, assessment data, and notes written during and after support or assessment sessions or after other contact with client
- Dates of meetings held with a client
- Family Details – for example details of other family members with whom a client or a client’s school/college/workplace has given me consent to liaise with
I collect or use this information to plan and provide the dyslexia assessment the client has requested.
Lawful bases
My lawful bases for collecting or using personal information to plan and provide the dyslexia assessment the client has requested. are:
- Consent
- Contract
Where I get personal information from
- People directly
- Schools, colleges, universities or other educational organisations
Who I share this information with
I do not routinely share your personal data with anyone unless there is a good reason and you have given permission to do so. This might include:
- Your educational establishment or place of work
- Other relevant professionals
How long I keep information
Supporting papers and personal data relating to the dyslexia assessment will be kept securely for 6 years after the client has reached legal age (18). Following this time, all personal data will be deleted/destroyed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.
If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
20 July 2024